Sales Policy

Effective Date: November 13, 2024

At Viptopix, we aim to provide an exceptional shopping experience. Please read our Sales Policy below to understand how we handle orders, payments, shipping, and other important details.

1. Order Acceptance

When you place an order on Viptopix, it constitutes an offer to purchase goods or services from us. We reserve the right to accept or reject your order for any reason, including but not limited to:

  • Product availability
  • Pricing errors
  • Fraud prevention

Once your order has been confirmed and shipped, it will be considered an acceptance of your order.

2. Pricing and Payment

  • Prices: All prices listed on the website are in USD and may be subject to change without notice. The price you see at checkout is the final price, excluding taxes and shipping costs.
  • Payment Methods: We accept a variety of payment methods, including major credit cards, PayPal, and other secure payment options. Payment is due at the time of purchase.
  • Taxes: Sales tax is applied to your order based on your shipping address, and may vary according to local tax laws.

3. Shipping and Handling

  • Shipping Locations: We currently ship to the United States and may offer international shipping options at a later time.
  • Shipping Time: Orders are typically processed within 1-2 business days of receiving payment. Shipping times vary depending on your location and the shipping method selected at checkout.
  • Shipping Fees: Shipping costs will be calculated at checkout based on the delivery address and the weight of your items.
  • Order Tracking: You will receive an email with tracking information once your order has been shipped. You can track your order status on our website.

4. Order Cancellations

If you wish to cancel your order, please contact us as soon as possible. Orders can only be canceled before they are processed or shipped. Once the order has been shipped, you will need to follow our Return Policy to initiate a return.

5. Product Availability

We strive to ensure that all products listed on our website are in stock. However, in rare cases, an item may become out of stock after your order is placed. If this occurs, we will notify you immediately and offer a full refund or alternative product options.

6. Refunds and Returns

Refunds and returns are processed in accordance with our Refund and Return Policy. Please review the policy carefully before making a purchase.

7. Product Descriptions

We aim to provide accurate and up-to-date product descriptions. However, errors may occur. If you find a discrepancy or have questions about a product, please contact us for clarification.

8. Customer Responsibilities

By placing an order, you are agreeing to:

  • Provide accurate shipping information.
  • Pay the total cost of your order, including applicable taxes and shipping fees.
  • Review product details carefully before completing your purchase.

9. Modifications to the Sales Policy

We reserve the right to modify or update our Sales Policy at any time without prior notice. Any changes will be reflected on this page with an updated effective date.

10. Customer Service

If you have any questions or concerns regarding our Sales Policy, please feel free to contact us:

By placing an order with Viptopix, you acknowledge that you have read, understood, and agreed to our Sales Policy.