Shipping Policy for viptopix | HIGH CLASS PERFUME
Effective Date: 17/07/2025
Website: https://viptopix.com
Address: 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States
Phone: 0826 929 234
Email: contact@viptopix.com

At viptopix | HIGH CLASS PERFUME, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines our delivery options, estimated shipping times, and related procedures to help you shop with confidence.

1. Shipping Locations

We currently offer shipping to:

  • Domestic: All provinces and cities within Vietnam

  • International: Selected countries worldwide (please check availability during checkout)

2. Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped, along with tracking details when available.

3. Estimated Delivery Time

Domestic Shipping (Vietnam):

  • Standard Delivery: 3–5 business days

  • Express Delivery: 1–2 business days (additional fee applies)

International Shipping:

  • Standard International: 7–15 business days (varies by destination)

  • Expedited options may be available depending on the region

Please note: Delivery times are estimates and may be affected by holidays, customs, or courier delays.

4. Shipping Fees

Shipping fees are calculated at checkout based on:

  • Delivery location

  • Order weight and dimensions

  • Selected shipping method

All shipping costs will be clearly displayed before completing your purchase.

5. Order Tracking

Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your package through the courier’s website.

If you do not receive tracking information within 48 hours after dispatch, please contact us at contact@viptopix.com.

6. Customs and Import Duties (International Orders Only)

International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the customer. viptopix | HIGH CLASS PERFUME is not responsible for any additional charges incurred during customs clearance.

7. Delivery Issues

If your order is delayed, lost, or damaged during shipping, please contact us immediately:

We will work with the shipping provider to resolve the issue as quickly as possible.

8. Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery attempt, we will contact you to arrange re-delivery. Additional shipping charges may apply.

9. Policy Updates

This Shipping Policy may be updated periodically. Any changes will be published on this page with an updated effective date. We encourage you to review our policy before placing an order.