Effective Date: July 17, 2025
Website: https://viptopix.com
Email: contact@viptopix.com
Phone: 0826 929 234
At viptopix | HIGH CLASS PERFUME, we are committed to providing a smooth, secure, and luxurious shopping experience. This Payment Policy outlines the payment methods we accept, along with important details about billing, security, and payment processing for all orders placed through our website.
1. Accepted Payment Methods
We accept the following methods of payment:
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Credit/Debit Cards: Including Visa, MasterCard, and American Express.
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PayPal: Fast and secure payments through your PayPal account.
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Bank Transfer: You may pay via direct bank transfer. Please note that orders will only be processed once payment has been successfully received.
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Gift Cards: We accept viptopix-issued gift cards and partner gift cards (if applicable).
2. Currency
All prices listed on our website are in Vietnamese Dong (VND). If you are purchasing from another country, your bank or payment provider may convert the amount into your local currency based on the prevailing exchange rate.
3. Payment Authorization
By submitting your payment details, you authorize viptopix to charge your selected payment method for the full order amount, including shipping fees and applicable taxes. If your payment is declined, your order will not be processed until the issue is resolved.
4. Security and Encryption
Your security is our top priority. We utilize industry-standard security protocols to ensure your payment details are processed safely.
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SSL Encryption: All transactions on our site are protected by Secure Socket Layer (SSL) technology.
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Payment Gateway Protection: Transactions are securely handled by certified payment processors such as PayPal, Stripe, and major financial institutions that comply with PCI DSS standards.
5. Billing Information
You are required to provide accurate and complete billing details when placing an order. Incorrect or incomplete billing information may cause delays or failed transactions.
6. Payment Confirmation
Once your payment has been successfully completed, you will receive an order confirmation email with all relevant details. If you do not receive this confirmation within 24 hours, please check your spam folder or contact us at contact@viptopix.com.
7. Failed or Declined Payments
If a payment fails, your order will not be processed. You may try an alternative payment method or contact your bank for assistance. viptopix is not liable for declined transactions caused by your card issuer or payment gateway.
8. Payment Disputes
If you notice an error in your billing or payment transaction, please contact us immediately at contact@viptopix.com. We will investigate and resolve any discrepancies promptly.
9. Refunds and Chargebacks
Refunds are processed according to our Return Policy and will be issued to the original payment method. If a chargeback is filed, we may be required to submit documentation to your payment provider, which could delay your refund.
10. Payment Terms and Conditions
By making a payment through our website, you agree to comply with the terms and conditions set by your payment provider. viptopix is not responsible for any additional fees, delays, or issues related to third-party payment systems.